Connections Magazine News and Information
Connections Magazine News and Information: Category Archive for news

CAM-X Continues Support of Breast Cancer Research

Posted by Peter DeHaan at 10/28/2010 8:41 AM

Trish Brown Receives 2010 Donald Swift Education Endowment

Posted by Peter DeHaan at 10/25/2010 2:41 PM

Alliance Data Achieves "Center Of Excellence" Certification

Posted by Peter DeHaan at 10/23/2010 12:28 PM

ATA Announces Convention Dates; Seeks Speakers

Posted by Peter DeHaan at 10/23/2010 8:58 AM

ATA-SRO Certified Auditor Lisa Jones Barksdale Joins Quality Contact Solutions

Posted by Peter DeHaan at 10/20/2010 9:50 AM

SQM North American Call Center Industry 2010 Awards Announced

Posted by Peter DeHaan at 10/18/2010 5:06 PM

360'CRM Completes ATA-SRO Audit of Global Callcenter Solutions

Posted by Peter DeHaan at 10/14/2010 9:19 AM

ATA Midwest Chapter Meeting November 11

Posted by Peter DeHaan at 10/7/2010 5:09 PM

PInnacle Freedom Surpasses 2.5 Million Calls, Enhances Service Capabilities

Posted by Peter DeHaan at 10/1/2010 3:15 PM

Amtelco Introduces Client Sharing Tools

Posted by Peter DeHaan at 10/1/2010 9:37 AM

Quality Contact Solutions Launches Home-based Contact Center Solution

Posted by Peter DeHaan at 9/30/2010 2:30 PM

Video-View Streamlines Call Center Agent Hiring

Posted by Peter DeHaan at 9/28/2010 9:32 AM

GCS Names Vice President & Regional Director

Posted by Peter DeHaan at 9/27/2010 10:51 AM

ATA and CIAC Announce Exclusive Contact Center Professional Certification

Posted by Peter DeHaan at 9/21/2010 5:11 PM

Etech, Inc Wins Outstanding Corporate Citizen Award

Posted by Peter DeHaan at 9/20/2010 1:55 PM

ATA Announces 2011 Annual Convention for March 2011

Posted by Peter DeHaan at 9/17/2010 12:22 PM

Telescan Completes Level 2 Technical Certification

Posted by Peter DeHaan at 9/17/2010 12:12 PM

The 2010 ATA Convention and Expo

Posted by Peter DeHaan at 9/13/2010 7:55 PM

Connections Magazine Announces 2011 Annual Buyers Guide

Posted by Peter DeHaan at 9/11/2010 2:52 PM

DialAmerica Attains Level 1 Payment Card Industry Compliance

Posted by Peter DeHaan at 9/10/2010 10:38 AM

Pat Kalik Installed as New President of Professional Teledata

Posted by Peter DeHaan at 9/3/2010 1:25 PM

nCall v2.18 Includes New Caller History Feature

Posted by Peter DeHaan at 9/3/2010 12:58 PM

Amtelco's New IS Server includes SQL database; Releases Infinity v5.6

Posted by Peter DeHaan at 9/3/2010 12:47 PM

Offshore Call Center Usage Decreases

Posted by Peter DeHaan at 8/26/2010 12:50 PM

Synergy Solutions Ranked on 2010 Inc. 5000 List

Posted by Peter DeHaan at 8/26/2010 9:54 AM

Experts Predict Major Telcos Will Be Strong Force In Cloud Computing

Posted by Peter DeHaan at 8/19/2010 4:51 AM

Convergys Brings 300 New Jobs to Tucson

Posted by Peter DeHaan at 8/10/2010 2:29 PM

Amtelco Apps Available via iTunes; Expanded Logins Meet HIPAA Requirements

Posted by Peter DeHaan at 8/9/2010 12:41 PM

Szeto’s Call Linx Offers Automatic Email Encryption

Posted by Peter DeHaan at 8/9/2010 10:55 AM

Call Center Leaders to Map Out Contact Center Strategies for 2011

Posted by Peter DeHaan at 8/6/2010 3:17 PM

Connections Magazine is now on Facebook

Posted by Peter DeHaan at 8/3/2010 9:40 AM

TRG to Open New Facility in Elkins, WV

Posted by Peter DeHaan at 7/30/2010 2:25 PM

Influent And PCCW Teleservices Complete Merger

Posted by Peter DeHaan at 7/22/2010 11:10 AM

Convergys Hiring 3,600 New Employees in the Philippines

Posted by Peter DeHaan at 7/20/2010 10:29 AM

Nicor National's Call Center Recognized for Fourth Year

Posted by Peter DeHaan at 7/19/2010 5:51 PM

Taction Clients Win Big

Posted by Peter DeHaan at 7/19/2010 2:37 PM

CenturiSoft Joins Sangoma's Global Partner Program

Posted by Peter DeHaan at 7/19/2010 1:50 PM

855 for Toll Free Services to be Implemented

Posted by Peter DeHaan at 7/8/2010 9:40 AM

Connie Donohue Joins Total Support Solutions

Posted by Peter DeHaan at 6/30/2010 10:00 AM

ATA Plans for Increased Attendance at the 2010 Convention & Expo

Posted by Peter DeHaan at 6/22/2010 2:25 PM

Call Scripting Enhancements From Szeto

Posted by Peter DeHaan at 6/22/2010 9:09 AM

Amtelco's First Installation of Infinity Software Version 5.6

Posted by Peter DeHaan at 6/21/2010 1:02 PM

Primas Addreses First Call Resolution Issues

Posted by Peter DeHaan at 6/16/2010 9:40 AM

Investment In Call Center Speech Analytics Set To Double

Posted by Peter DeHaan at 6/15/2010 9:15 AM

Tom Searcy to be Feature Speaker at 2010 GLTSA Fall Meeting

Posted by Peter DeHaan at 6/15/2010 8:50 AM

Hotel Offers Guests Enhanced 911

Posted by Peter DeHaan at 6/14/2010 10:57 AM

David Yoho at ATA Midwest Chapter Meeting

Posted by Peter DeHaan at 6/14/2010 10:23 AM

Talbots and its Telemarketer to Pay $161,000 for FTC Violations

Posted by Peter DeHaan at 6/3/2010 2:38 PM

Synergy Solutions Receives ATA-SRO Seal of Approval

Posted by Peter DeHaan at 5/20/2010 11:20 AM

ATSI 2010 Call Center Award of Distinction Winners

Posted by Peter DeHaan at 5/18/2010 10:11 AM

ATA's Washington Summit Expands Content and Draws Larger Audience

Posted by Peter DeHaan at 5/17/2010 3:02 PM

Custom Toll Free Offers New Toll Free Number Search API

Posted by Peter DeHaan at 5/17/2010 10:22 AM

Latest Investments In Customer Service Falls Short During Downturn

Posted by Peter DeHaan at 5/17/2010 10:01 AM

Amcom's MediaSTAR Receives Department of Defense Accreditation

Posted by Peter DeHaan at 5/17/2010 9:32 AM

Quality Contact Solutions Completes ATA-SRO Audit for Synergy Solutions

Posted by Peter DeHaan at 5/10/2010 5:06 PM

OnviSource Offers Continuity Products and "Ecosystem of Solutions"

Posted by Peter DeHaan at 5/4/2010 1:30 PM

New Oaisys Talkument and Tracer Call Recording Software Provides

Posted by Peter DeHaan at 5/4/2010 10:13 AM

Amtelco Announces IS Web Scripting & Transformer Tools

Posted by Peter DeHaan at 5/4/2010 9:30 AM

Razolv Virtual Call Center Expands

Posted by Peter DeHaan at 5/4/2010 9:09 AM

Professional Teledata Releases Midnight Freedom

Posted by Peter DeHaan at 5/3/2010 5:33 PM

MedCom Helps Vision Impaired

Posted by Peter DeHaan at 5/3/2010 1:45 PM

Newfound Launches Free 48-Port Version of Call Recorder Solution

Posted by Peter DeHaan at 4/27/2010 10:15 AM

Ryla Named Fastest Growing Privately-Held Company in Atlanta

Posted by Peter DeHaan at 4/26/2010 2:10 PM

Abby Leibowitz Named to 40 Under Forty List

Posted by Peter DeHaan at 4/14/2010 10:15 AM | View Comments (1)

CenturiSoft Releases CenturiMessenger v5.0

Posted by Peter DeHaan at 4/10/2010 7:00 AM

Alston Tascom's Universal Communicator FR-500

Posted by Peter DeHaan at 4/7/2010 5:10 AM

Professional Teledata User Group Has "Great Meeting"

Posted by Peter DeHaan at 4/2/2010 2:14 PM

Professional Teledata Announces PInnacle Dashboard Accessory Program

Posted by Peter DeHaan at 4/1/2010 3:43 PM

Etech Expands Bilingual Contact Center in Pasadena, TX

Posted by Peter DeHaan at 3/30/2010 3:39 PM

ICSA Conference September 19 - 22, 2010

Posted by Peter DeHaan at 3/27/2010 7:13 AM

CenturiSoft Receives 2009 Best of Business Award

Posted by Peter DeHaan at 3/20/2010 2:40 PM

Spanlink Appoints Roxann Swanson as VP of Sales

Posted by Peter DeHaan at 3/11/2010 3:40 PM

Amtelco Goes "Pink"

Posted by Peter DeHaan at 3/9/2010 11:21 AM

Professional Teledata's PInnacle Freedom Negates Weather’s Fury

Posted by Peter DeHaan at 3/9/2010 10:23 AM

AMS Introduces PromptEZ

Posted by Peter DeHaan at 3/5/2010 12:13 PM

DMG Consulting Releases 2010 Outbound Dialing Report

Posted by Peter DeHaan at 3/5/2010 11:05 AM

Screen Capture and Screen Recording from Revcord

Posted by Peter DeHaan at 3/1/2010 11:09 AM

Global Contact Services Earns Self-Regulatory Certification

Posted by Peter DeHaan at 2/25/2010 1:41 PM

CAM-X Announces Dates for Convention & Leadership Training Seminars

Posted by Peter DeHaan at 2/23/2010 3:13 PM

InfoCision Announces Corporate Restructuring

Posted by Peter DeHaan at 2/19/2010 3:46 PM

AnswerNet Acquires Assets of Exchange Network

Posted by Peter DeHaan at 2/18/2010 9:32 AM

CenturiSoft Celebrates 10 Year Anniversary

Posted by Peter DeHaan at 2/15/2010 8:00 AM

Convergys Names Jeff Fox President and CEO

Posted by Peter DeHaan at 2/11/2010 9:11 AM

AnswerNet Promotes Josue Leon to VP of Operations

Posted by Peter DeHaan at 2/9/2010 5:38 PM

Novo Technologies Turns 15

Posted by Peter DeHaan at 2/9/2010 9:53 AM

The Connection Adds Another Contact Center in Western New York

Posted by Peter DeHaan at 2/4/2010 7:20 AM

Mail-N-More to Print and Mail Invoices - and More

Posted by Peter DeHaan at 2/3/2010 7:39 AM

US Ambassador Kenney Congratulates Convergys for Growth in the Philippines

Posted by Peter DeHaan at 2/2/2010 3:34 PM

OnviSource Announces Redundancy, Backup and Disaster Recovery Solutions

Posted by Peter DeHaan at 1/29/2010 10:46 AM

Amtelco News

Posted by Peter DeHaan at 1/29/2010 9:19 AM

Candy Myura to Partner With TAS Source

Posted by Peter DeHaan at 1/28/2010 2:23 PM

Telecom Growth Sputters Even as Broader Technology Sector Recovers

Posted by Peter DeHaan at 1/28/2010 9:05 AM

Telescan Joins with CenturiSoft to Introduce 2-Way Voice Messaging

Posted by Peter DeHaan at 1/25/2010 8:30 PM

Avaya Unveils Integration Plan of Former Nortel Enterprise Solutions Portfolio

Posted by Peter DeHaan at 1/20/2010 5:52 PM

Telerx Announces Social InteraXions Social Media Support

Posted by Peter DeHaan at 1/18/2010 6:02 PM

Funding Allows TelStar to Complete Purchase of TouchStar's Hosted Assets

Posted by Peter DeHaan at 1/15/2010 5:07 PM

Answer First Communication Marks 50 Years in Business

Posted by Peter DeHaan at 1/12/2010 7:19 PM

Connections Magazine Articles Re-organized; New Topics Added

Posted by Peter DeHaan at 1/4/2010 7:00 AM

Ten Communications Trends for 2010

Posted by Peter DeHaan at 1/1/2010 5:24 AM

ATA Washington Summit - April 25-28, 2010

Posted by Peter DeHaan at 12/29/2009 2:27 PM
Older Posts
Newer Posts
© 2008-2012 Peter DeHaan Publishing, Inc.