Startel Launches SMS Services
Startel Corporation, a providerof call center software announced that they have been conductingsuccessful beta tests of a new SMS aggregator service that will belaunched on October 16, 2009. Two versions of the service will beavailable; one fully integrated into the award-winning Startel CMCplatform and the other for customers utilizing other call centersolutions.
SMS is synonymous with "texting" or "textmessaging." The popularity of SMS has grown dramatically over the lastseveral years and it is estimated that 75% of cell phone users sendtext messages daily. Utilized initially as a consumer application, theproliferation of SMS as an alternative business communication hasincreased dramatically over the last year and is becoming an essentialpart of the fully integrated business communications platform utilizedby call centers worldwide.
"We are pleased to offer ourcustomers a more robust, reliable, lower cost, more easily implementedand maintained, and more fully integrated service," stated Bill Lane,CEO & President of Startel Corporation. "Because Startel's SMSService is a pure software solution, the reliability is phenomenallyhigh and the total cost of ownership is greatly reduced."
SMS is synonymous with "texting" or "textmessaging." The popularity of SMS has grown dramatically over the lastseveral years and it is estimated that 75% of cell phone users sendtext messages daily. Utilized initially as a consumer application, theproliferation of SMS as an alternative business communication hasincreased dramatically over the last year and is becoming an essentialpart of the fully integrated business communications platform utilizedby call centers worldwide.
"We are pleased to offer ourcustomers a more robust, reliable, lower cost, more easily implementedand maintained, and more fully integrated service," stated Bill Lane,CEO & President of Startel Corporation. "Because Startel's SMSService is a pure software solution, the reliability is phenomenallyhigh and the total cost of ownership is greatly reduced."


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