Connections Magazine News and Information
Connections Magazine News and Information: Monthly Archives for October 2008

Companies Turn To Click-To-Chat To Reduce Operating Expense And Enhance Customer Service

Professional Teledata Announces Supervisor Coaching Feature

Amtelco Infinity XDS VoIP Board Installation

Podcast with Michele Ringwood, of Pronto Connections

Bill Curtin Inducted Into the CAM-X Hall of Fame

Podcast Interview with Doris Primicerio of WW-Outsourcing International

The November Issue of Connections Magazine is Now Available Online

OnviSource Introduces Explora Speech Analytics Software

The State of ATA: The Future of the Industry, presented by Tim Searcy

The First 2008 ATA Convention Podcast

ATA Keynoted Address –- Globalization and the Ideal Customer Experience

ATA Presentation: "Driving Responsible Growth" by Will Sowell

ATA Keynote Speaker Mickey Alam Khan

Telescan Adds More Staff to Their Support Services Department

Amtelco Opens New Training and Data Facilities

Telescan's Spectrum Messenger's User Profiles & SMS Text Messaging